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Valuable experience of Lavender ward

Posted By Laurence olivier

"Valuable experience of Lavender ward "

About: Acute and urgent care / Inpatient wards

(as the patient),

I was on Lavender ward for only 10 hours, but during this time I was treated with dignity, patience and care by both medical, nursing and administrative members of staff.

During this time I spoke and listened to fellow-patients, and was offered a high standard of refreshments and food.

Now recovered, I feel this was a valuable experience.

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Responses

Response from Sue Denby, Head of Quality Governance, Quality Governance, South West London and St Georges 10 years ago
Sue Denby
Head of Quality Governance, Quality Governance,
South West London and St Georges

Patient Safety, Clinical Effectiveness and Patient Experience is my job!

Submitted on 07/04/2014 at 12:14
Published on Care Opinion at 13:08

picture of Sue Denby

Good afternoon Lawrence. Thank you very much for your positive feedback. It is much appreciated and I will ensure that staff receive it too. I wish you well for the future.

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