"Long way to go"

About: Basildon University Hospital

My husband was admitted to A.e.u East from casualty . He asked 5 times over night to have urine bottles taken away to no avail .As a result they were spilt by staff the next morning .They were also positioned on his food tray !

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Response from Basildon University Hospital

We are sorry to hear that you are not happy with the care you received within AMU east at Basildon and Thurrock University Hospitals NHS Foundation Trust. Your comments have been shared with the department concerned. Can we also encourage you to contact the Patient, Advice and Liaison Service on pals@btuh.nhs.uk or 01268 524900 ext 4441 if you wish to discuss this matter further.

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