"A&E visit"

About: Darlington Memorial Hospital

Staff were really very healpful and very pleasant and understanding of my client's needs. Cannot fault the staff or the care at all, very pleased. However the room that we were in in A&E had an ant infestation, which i find concerning in a hospital.

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for providing feedback on your recent visit to the A&E department at Darlington Memorial Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the staff involved. If you wish to discuss the issue you raised a concern about in the room you were in you can contact the team on the freephone number below. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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