"Extremly dissapointed"

I was waiting months to see a dermatologist for a problem that is extremely painful and last for 3 years and also for my extremely dry skin on the face after all the test, treatments my GP recommend the visit a skin specialist.....Well I’ve never met in my whole life such a rude person. In her view if u have a skin problem you should live like that ,she refuse to make test etc. ,she even refuse to recommend other doctor that is specialist in the area that is have the problem(apart from my dry skin of course that was her "speciality")...Very dissapointing!