"Pains in Chest"

About: Basildon University Hospital

I was rushed into James Mackenzie ward with severe pains in my chest , thinking I had more problems with heart ( I had a quadruple by-pass at the London Chest Hospital approx. 9 years ago) as the pains wore off at one point I thought I was a bit of a fraud, however the staff put me at my ease , and I could not have wished for better treatment. I was assured at all times not to worry especially when the pains returned between the hours of 1-55am to 3-10 am in the morning it was very frightening but the nurses put me at my ease. My Consultant really put me at my ease and recommended a change of medication which I a following to the letter, I would like to thank all the staff for their kindness and sympathy and no disrespects do not wish to return. Yours faithfully Victor J King

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Basildon University Hospital

We are very pleased that your recent experience of care in James Mackenzie ward at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one, and that you felt reassured throughout this worrying time. We will forward on your kind words to the ward so that they can share your comments with the staff. Thank you for taking the time to give your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story