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"Well done to the Podiatry Department at the Holme Valley Memorial Hospital"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

The whole experience from the first appointment, last year, to the operation in Sept 2013, to the follow up today was amazing. I just wanted to congratulate the whole team there on their excellent care and attention. I could not believe I was not in a private clinic from the first appointment to the last one today. It was wonderful.

Everyone works as a contented team, the staff are so very friendly, appointments run on time and you are not left waiting around for hours at a time. I thought I must be dreaming when I was told by the surgeon that they would work my operation to fit in with my own schedule. It was explained to me that the timing must be crucial to fit in with my life in order for the foot to have the correct time to rest and recuperate post operative. On the day of the operation I was never left alone so I wouldn't get nervous before they took me into theatre.

I was so impressed when one of the nurses remembered me today from 6 months ago. Well done all of you its a very impressive set up and you all deserve a pat on the back for your effort and endeavour.

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships 10 years ago
Louise Thornton
Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit,
Locala Community Partnerships
Submitted on 04/04/2014 at 08:47
Published on Care Opinion at 14:07


picture of Louise Thornton

Hi Malaga

Many thanks for your kind comments following your surgery and visits to the Day Surgery Unit at Holme Valley Memorial Hospital. The Team are absolutely delighted that your experience was a positive one throughout your treatment. We are a small, friendly, dedicated body of staff who work hard to ensure patients have the best possible care in a relaxed and caring environment.

HVMH Day Surgery Team

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