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A big thank you to the Endoscopy Unit and Nutrition Clinic

Posted By niece 1

"A big thank you to the Endoscopy Unit and Nutrition Clinic"

About: Heartlands Hospital / General surgery

(as a relative),

I wanted to say a big thank you to the Endoscopy Unit and Nutrition Clinic.

My Uncle recently went in for a operation. He is 91 years old and the care and attention he has received is amazing.

The staff work so hard in the Endoscopy Unit, I was with my Uncle throughout the day and the attention the Nurses give to each patient is above and beyond there duties.

I would like to say a special thanks to Barbara Dorouaston in the Nutrition Clinic who has been so supportive to me and my Uncle throughout this process.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 9 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust

Submitted on 27/04/2014 at 13:01
Published on Care Opinion at 17:50

Dear Nicece1

Thanks you for taking the time and trouble to email Patient Opinion website regarding your Uncle's experience at Heartlands Hospital.

I have passed on your feedback to the Endoscopy and Nutrition clinic staff who I know will be thrilled to receive your email.

I have also emailed Barbara with your kind words.

Best wishes and a speedy recovery to your uncle

Iona

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Response from Heartlands Hospital 9 years ago
Heartlands Hospital

Submitted on 05/09/2014 at 15:26
Published on nhs.uk on 06/09/2014 at 04:00

It was nice to hear such feedback from yourself and I hope you Uncle is well on the mend. I will certainly pass on these comments to Barbara and the team for you. Kind regards Margaret Mitchell Deputy Head of Patient Services

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