What I liked
Friendly and helpful A&E doctors.
What could be improved
Cleanliness - there was a large cockroach in the waiting area of the Fracture Clinic. 15 minutes after its arrival and there was still no sign of cleaners or pest controllers. Staff morale - nurse in A&E complained about colleagues and pay. Nurse in Plaster Room was unfriendly and brusque. Dr in Fracture Clinic complained about NHS computer system.
Anything else?
Nurse in A&E changed Dr's written instructions without consulting the Dr even though the nurse admitted he had not seen my x-ray or notes.
"Friendly and helpful A&E doctors."
About: The Whittington Hospital The Whittington Hospital London N19 5NF
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