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"Happy patient"

About: Leicester General Hospital

I was recently in the Leicester General for a splenectomy resulting from pancreatic cancer. The staff and consultants could not be faulted for their level of care before, during or after my admission. Admittedly there were issues with ward staff regarding lack of support and staff on a daily basis but this did not affect the level of care they provided under very difficult working conditions. From diagnosis to pre - op to high dependency to SACU to ward, I was treated with dignity, humility and a decent sence of level headed (gallows) humour that I must admit I didn't expect having watched numerous damming reports on local television. Top notch care all round.

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Responses

Response from Leicester General Hospital 10 years ago
Leicester General Hospital
Submitted on 31/03/2014 at 15:51
Published on nhs.uk on 01/04/2014 at 04:00


Dear Reviewer Thank you so much for taking the time to leave your lovely comments. We are delighted that you were pleased with the care you received. As you have seen Leicester’s Hospitals can be a busy place to be, but despite that we always aim to treat our patients with dignity, to be friendly and to provide the best possible care. Patients often bring out the best in our staff and undoubtedly you will have inspired them during your stay. We will pass your comments on to all involved. They will be very happy. We wish you well in your recovery. Kind regards Communications Team Leicester’s Hospitals

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