"Patient care the priority"

About: Bmi - The Highfield Hospital

Following an accident I have been seen at five hospitals,Highfield was not just better than the others but in every way from the staff on reception to the nurses,I was made to feel well cared for and everyone made me feel confident that I was being looked after by a team that knew what they were doing,following my operation my pain level was checked and immediately resolved,thank you all at Highfield and the Consultant's standards are the best ,this is how hospitals should be. I travelled some distance to this hospital but for this level of treatment it was so worth it.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bmi - The Highfield Hospital

Dear Barbara, thank you for taking the time to share your feedback about your stay with us at BMI The Highfield. We are really pleased that you had a comfortable stay with us. We will make sure that we pass on your kind feedback to the hospital team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story