"3 days in hospital nothing done"

My mother took my father to A & E with severe stomach pains, he could not manage to walk to A & E from the car as in too much pain. No one would help. My mum told A & E she will have to call an ambulance if no one would help but luckily a nurse walking by helped him in. 4 hours to get IV morphine to help with pain. Doc forgot to write him up for bloods one day. Handed in a wee sample to test and just managed to stop them just throwing it away! No scans or investigations done other than several ECG as paranoid it was heart attack which it clearly wasn't. Told on day three as unknown pain had subsided he could go home and will have to wait for an out patient appointment to investigate problem. When asked what if pain comes back. Told you'll just have to go back to AE! Terrible service. Only a few members of staff had some compassion most do not. A&e, EAU And Wivenhoe ward