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"My GP was very understanding"

About: Telford referral and quality service (TRAQS)

(as the patient),

My GP was very understanding about my position as a carer. He was very helpful getting my referral through for me.

I was treated with respect from the person who spoke to me from TRAQS.

Thank you.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 04/04/2014 at 09:31
Published on Care Opinion at 14:13


Many thanks for your positive comments regarding the service you received from your GP and TRAQS.

I am pleased that your experience was dealt with in a very friendly and professional manner by TRAQS.

With regard to your GP it is always rewarding to receive positive comments; although TRAQS is unable to forward your comment to your GP Practice. Therefore, I suggest you may wish to contact the Practice Manager direct, who willl be pleased to pass you comments onto your GP.

Thank you again for taking the time to comment.

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