My wife was treated for breast cancer late 2012 the staff and treatment was fantastic. Today AM we attended the oncologist in clinic 4 he and the majority of the staff were really great as has been the practice to date. But where did the receptionist come from? I waited a good 5 minutes to be checked in there was no queue, The lady was busy typing but did not engage with me in any way a simple acknowledgement such as "I will be with you soon" would have sufficed. This is so far removed from what we are accustomed to that I felt I should bring it to your attention .
"Happy but sad"
About: Lincoln County Hospital Lincoln County Hospital Lincoln LN2 5QY
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Sharon Kidd
See more responses from United Lincolnshire Hospitals NHS Trust