"Refused treatment at casualty"

About: Sunderland Royal Hospital Sunderland Royal Hospital Sunderland SR4 7TP

Posted via nhs.uk 10 years ago

I went to casualty because of concerning stomach and chest problems and was abruptly told I would not be seen and to consult my gp or consultant I stayed calm and polite and feel this is not how people should be treated by the receptionist

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Sunderland Royal Hospital

Submitted on 02/04/2014 at 18:11

Published on nhs.uk on 03/04/2014 at 04:00

We are sorry you felt you were spoken to abruptly by a member of staff in the Emergency Department. If you would like use to look into this further, please contact our Patient Advice and Liaison Team who will be happy to pick this up for you. Their contact details are: pas@chs.northy.nhs.uk or freephone 0800 587 6513.

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Refused treatment at casualty

"Refused treatment at casualty"

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