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Excellent Experience

Story from nhs.uk

"Excellent Experience"

About: Queen's Hospital, Burton Upon Trent

On Wednesday 19 February 2014, taken by ambulance to A & E following first responder and ambulance response to 999 call. Not only were the staff kind and efficient, but they kept me informed and updated and got me a cuppa! As I was scared and due to go on holiday the next day, the situation was challenging all round. Please give my thanks to all concerned - they won't remember one person from all those they have to treat, but I did go on holiday and continue fine! Lesley Stinton

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Responses

Response from Queen's Hospital, Burton Upon Trent 10 years ago
Queen's Hospital, Burton Upon Trent

Submitted on 24/03/2014 at 16:31
Published on nhs.uk on 25/03/2014 at 03:00

Thank you for taking the time to post your comments. We shall share these with the staff in the emergency department and are pleased that you received a positive patient experience. The ambulance service is not a service that Burton Hospitals NHS Foundation Trust provides.

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