"Day surgery, plastic surgery"

About: Queen Victoria Hospital (East Grinstead)

Yesterday I had plastic surgery under the Hand plastic surgery team, under general anaesthesia. I was very impressed with the organisation in the new theatre suite which meant a smooth pathway from checking in to the operating room door and home again. I was very nervous and the staff treated me with compassion, dignity and kindness and were so friendly that I couldn't be nervous. I can't fault the care and treatment that I got, excellent.

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Response from Queen Victoria Hospital

Dear A Glynn Thank you for your feedback following your recent surgery which was carried out in our new theatres. It is important to us that we make all patients as comfortable as possible during their time with us and it is always pleasing to hear when we achieve the standards we set ourselves. Kind regards, Nicolle Tadman, Patient Experience Manager

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