"Excellent care"

About: Crosshouse Hospital / General Medicine

(as the patient),

Went for Endoscopy in March at Crosshouse Hospital, I was petrified and so very nervous as been suffering from severe anxiety for some time.

The staff in the unit were brilliant. They were so kind and reassuring I couldn't have asked for better care. The Nurse Endoscopist was lovely to me and I was given good sedation and don't remember anything!

All in all excellent care.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Darcy,

Thank you so much for taking the time to post this. I am really pleased your visit was a good one as it can be quite scary especially for those who have not had an endoscopy before.

I will make sure the team know how pleased you are with the care you received. I know all the staff in the Endoscopy Unit try very hard to make everyone’s visit a good one and it is very nice when we hear of such a positive experience.

Kind regards


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