"Well done day Surgery"

About: North Tyneside General Hospital

Having previously experienced I high standard of care in General Surgery and as an inpatient in Ward 6 (twice) I was most impressed with the care I received as a day case for my third and hopefully final operation! Everything happened like clockwork, but more importantly the nursing staff, anaesthetists, and consultant came to discuss what was to happen to prior to going to theatre. In theatre the team were exemplary made me relaxed and talked through everything that was happening. I was so well looked after on the ward following my procedure I would like to thank everyone who were so kind to me.

Story from NHS Choices

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Response from North Tyneside General Hospital

Dear David, I do sincerely hope that this is your final operation - you've certainly had a lot to recover from with 3 procedures to date. It was lovely to hear that on each and every occasion, your experience has been such a positive one. We're delighted that we've earned your loyalty with efficient, effective and really importantly kind and compassionate care. Thanks so much for taking the time to share your story - it means a great deal to us to know how much you have appreciated the care you received. Good luck with that recovery of yours. With best wishes, Annie

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