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"A & E Barnet general"

About: Barnet Hospital

Complete lack of communication between the 4 people I saw in 4 hours. Treatment different to that which they said I needed.

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Responses

Response from Barnet Hospital 9 years ago
Barnet Hospital
Submitted on 23/05/2014 at 11:00
Published on nhs.uk on 24/05/2014 at 04:00


May I start by offering my sincere and unreserved apologies for the time taken to reply to you and for the further inconvenience caused. I am sorry to learn about your concerns regarding the care and treatment provided to you by the A&E service and I offer my sincere apologies for the upset and inconvenience caused. I notice that your response is anonymous and, therefore, should you wish us to investigate your experience further then please do contact our Patient, Advice and Liaison Team (PALS) by email at bcfpals@nhs.net or by telephone on 0208 216 4924. Kind regards The PALS Team

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