"Probably saved my life"

About: Hemel Hempstead Hospital

Had severe chest pains indicating a heart attack.Looking for my nearest AE to St Albans stumbled upon The Care Unit at Hemel.Spoke to the receptionist,explained my symptoms,although there were 20+people waiting was being set up with an ECG by the male nurse within 10 minutes,.A heart attack was diagnosed by a doctor,an ambulance called,transferred to Harefield and was being given a coronary angioplasty within 45 minutes of having arrived at Hemel. Cannot praise the service high enough.

Story from NHS Choices

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Response from Hemel Hempstead Hospital

Thank you for taking the time to let us have feedback about the care you received from our urgent care centre at Hemel Hempstead Hospital. I'm sorry to hear you were unwell and that you were diagnosed as having suffered a heart attack. I hope you are making a good recovery and looking after yourself. I would like to thank you for your kind feedback about our team, which I have shared with them. I know they will be very pleased and proud of the role they played in looking after you. The urgent care centre team are very busy and your positive comments - combined with knowing you are making a good recovery - will help boost their morale. Thank you again for your feedback. Please do not hesitate to contact me if you need to. My email is antony.tiernan@whht.nhs.uk or you can call me on 01923 229. Alternatively, you can tweet me: @AntonyTiernan. Antony Tiernan Director of Corporate Affairs and Communications

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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