"childrens a & e"

About: Good Hope Hospital

my 3 yr old fractured her hand on Saturday and the staff in the a& e department were fantastic we were seen straight away and assessed and the doctor was straight round and we had a ex ray soon after followed by a bandage up couldn't faultt the place and thought it was ten times better than walsgrave where I used to go in an emergency . many thanks

Story from NHS Choices

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear mrs w

Thank you for taking the time and trouble to write to Patient Opinion regarding your experience at Good Hope Hospital in the Emergency Department (ED). I have forward your feedback to the Matron who I know will be thrilled to received your email. I have also forward your compliment to our communications department who will print your email in the Good Hope Hospital magazine.

Best wishes and a speedy recovery to your son


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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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