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unhappy about how I am treated

Story from nhs.uk

"unhappy about how I am treated"

About: Darent Valley Hospital

I have been in hospital for 8 days now, I can't fault any member of the day staff on Oak ward, but when it comes to the night staff and the weekend evening staff I am so disgusted with the way they talk to you and treat you. I feel so downgraded, I am in hospital for a reason and wish to be treated with abit of respect. I have had in total 26 seizures and am aspected to go home before any real answers.

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Responses

Response from Darent Valley Hospital 10 years ago
Darent Valley Hospital

Submitted on 18/03/2014 at 13:14
Published on nhs.uk on 19/03/2014 at 03:00

Dear Mr Heydon Thank you for taking the time to write this review and I was very saddened to read how unhappy you were with certain aspects of your stay on Oak Ward. I have investigated your concerns and spoken to you personally which I hope has given you some comfort regarding your ongoing care and forthcoming discharge. With best wishes Matron Oak Ward

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