"Waiting List"

After having waited two and a half months for an appointment for a Gynaecology outpatient appointment and hearing nothing I have today 17th March had to chase it up. I was told that I should have attended on 13th March After investigation I was told that the appointment letter had not been sent to me therefore I cannot attend an appointment I know nothing about. I do not wish for a "Did Not Attend" to be recorded against me. I would like to thank your staff for rearranging my appointment for two weeks time at the beginning of April but if this happens on a regular basis then it's little wonder there are long waiting lists. Thank you Clare Moore