"Hospital and treatment fine, but parking a problem..."
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Anonymous
I drove my wife to an appointment on 24 Feb which was our first visit to the hospital. My wife was seen promptly and was satisfied with the treatment. I could not park at outpatients car despite circling several times, and was forced to leave by following cars. I circled the whole site and checked all car parks and roadside parking not restricted. I could find no space so left my car on an area of hardcore off the road which had a few vehicles but lots of space - it had no fencing, barriers, notices or meter. I walked back to outpatients to tell my wife I would have to park offsite but she had been seen promptly so we walked back round to the car and left. We were on site in total 40 minutes. I later received a parking charge of £70. I appealed this on the grounds that £70 is punitive compared to the £1.20 charge for 40 minutes, and that no parking facilities had been available - I don't expect to be fined for being unable to park! I have used the Wansbeck site frequently and not had a problem on a few occasions when I have failed to get a space and left the site again after some time to find offsite parking. I have had no contact from Parking Eye since appealing several days ago. Their appeals website does not seem to have a system for progressing appeals, and does not give a phone number so I have now missed the 14 day period for making a discounted payment. My time on site and the continuing fine issue have both been very frustrating.