"I felt there were patients there that needed more urgent attention"

I sat waiting for over 3 hours to be seen at Heartlands Hospital. Though my treatment was good, I felt there were patients there that needed more urgent attention than they received.

For example I witnessed a patient with a massive infection which seemed to be stopping them breathing properly, someone bleeding from a large cut in their head and someone with a septic cut making their arm go black. They were just a few of the poor people being made to wait and who had heard nothing.

Well done NHS