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"Pre Surgery, surgery and after care"

About: Woodlands

This is the second procedure i have had in 6 months. Surgery can be extremely scary and worrying. I arrived there this morning worried maybe a bit scared. I was totaly put at ease by the staff on Ruxley ward. I was treated in a manner that i would expect to recieve. The meeting with the anethnatist and surgeon, everything was explained to me in a clear and concise and understandable way and i was totaly relaxed during the procedures carried out by the anethnatist and her staff. After the procedure i was in the Abery Hill ward. Again i found nothing to fault the staff, very professional, caring and i felt really looked after and i would like to take the opportunity to thank everyone at Queen Marys for my care which turned my fears and worries into a totally relaxed procedure. If Queen Marys hospital has had previous bad publicity. Then the staff there have over turned any previous concerns totally around Thank you Ian Stuart

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Responses

Response from Woodlands 10 years ago
Woodlands
Submitted on 27/03/2014 at 09:21
Published on nhs.uk on 28/03/2014 at 03:00


Dear Mr Stuart Thank you for this glowing review about Queen Mary's Hospital which is very much appreciated. We do hope that you are recovering well and have notified the staff of your kind words. With best wishes The Communication Team Dartford and Gravesham NHS Trust

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