This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Switchboard"

About: Epsom Hospital

I rang EGH the other day and after about a minute the phone was answered by, I think, "...General"... I asked if i was through to Epsom Hospital and the voice replied "Yea , its the switchboard!" I asked to be put through to A and E...silence...click...and I was through!...Personal communication skills nil! What can I say ! Retired SCBU staff nurse EGH

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Epsom Hospital 9 years ago
Epsom Hospital
Submitted on 03/06/2014 at 17:30
Published on nhs.uk on 04/06/2014 at 04:00


Thanks for submitting your comments to us, which we will pass on to our switchboard team. We're sorry that was your experience.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k