"A&E visit 6th March 2014"

About: Queen Elizabeth Hospital (Greater London)

I visited the hospital following a fall on garden decking. I went quickly to the triage nurse and had my arm strapped up. I felt very nauseous and thought I was going to faint. The nurse called for assistance and I was taken by wheelchair to a quiet area to lie down. A lady was lovely and she gave me pain relief. I was then taken to X -Ray and was seen almost immediately Within 10 minutes I was seen by a nurse practitioners who was very kind and told me I had fractured my humerus. Although I felt awful and in a lot of pain the treatment and kindness of the staff at Queen Elizabeth was second to none A Big Thank you to All the Staff from the receptionist upwards.

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Response from Queen Elizabeth Hospital

On behalf of the Emergency Department and Urgent Care I would like to thank you for your kind comments. We strive to give excellent care and are always grateful to receive any feedback. Please be assured they will be shared with all the staff concerned and will be greatly appreciated. We hope you are recovering well. John Ferguson Service Manager Emergency Department

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