"Left on ward with no nurses after general..."

About: Hull Royal Infirmary

I was in the gynaecology day ward following key hold surgery , very shortly after waking up after general anaesthetic the surgeon told me how the operation went and what he had treated , I was so tired and dizzy after surgery I wasn't fully concentrating on what he was saying so I still have no idea what I was treated for , the notes where never sent to my GP the discharge sheet was never filled in after surgery , I was left alone on the ward shortly after waking up left with only a buzzer to get nurses attention , I buzzed to get a nurse to pass me a sick bowl which took at least a few minutes , I felt so ill after the operation I was sick over the bed and myself and the nurse left me to sit in it until I was discharged about an hour later, I buzzed to get a nurse to take me to the toilet and she did but was not there when I came out so I had to walk back to the bed unaided .I could have passed out without anyone knowing . I also had to ask the nurse to remove my Canular out of my hand otherwise she would of let me leave with it in. this was all after 6pm, it appeared that there was no staff on the ward after 6pm, my operation wasn't until 3.30 so it was fairly obvious I would not of been out before then.

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Response from Hull Royal Infirmary

Dear Mel Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to meet with a member of the medical team to discuss your procedure and you do not have an outpatient appointment in place, please contact the PALS team on the telephone number below and this can be arranged. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Advice and Liaison Service (PALS) Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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