"I recieved exellent care after ..."

Thanks for letting us know about your good experience of the care you received while at the Lister hospital recently. We have passed your feedback to the team on ward 11B in particular.

With regard to patients’ drugs being ready when a patient is being discharged, this can pose problems that in turn can mean some patients have to wait longer to be discharged formally than we would like. It’s an issue of which we are aware, as well as working hard to resolve.