"Pathology for my daughter (Blood tests)"
About: Basildon University Hospital Basildon University Hospital Basildon SS16 5NL
Posted by S**********y
Very disappointed with the care I was provided with at Basildon hospital Pathology department. My 15 year old daughter is petrified of needles and she has regular blood tests, and always gets the freeze spray which numbs the pain of the needles and overall helps her mental state with this stressful procedure. The nurse didn't have any in the room at the time and refused to get of her bottom and fetch some! To add to the distress of my daughter, she proceeded to tell her she wouldn't be allowed it next year anyway as she'll be 16.. This isn't true, I have relatives who are grown adults and have the freeze spray due to fear of needles. Very disappointed.