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"Throughout the whole process, the staff were friendly, considerate, knowledgeable, competent and reassuring"

About: Wycombe Hospital / Trauma and orthopaedics

(as the patient),

In early January, I had a total knee replacement at the orthopaedic unit at High Wycombe Hospital. I was admitted just before 7: 30 am and by 3 pm I was in the ward.

I was discharged 3 days later and am now on a programme of physiotherapy. The operation had been preceded by pre-op assessment and a series of briefings by the hospital staff on the nature of the operation, what to expect, pain management and post operative care.

Throughout the whole process, the staff were friendly, considerate, knowledgeable, competent and reassuring. I feel grateful that we are supported by such an outstanding NHS Trust.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 10 years ago
Submitted on 10/03/2014 at 11:09
Published on Care Opinion at 11:43


Thank you very much for taking the time to comment.

We are very pleased to read that you were happy with the care provided to you when you visited orthopaedics at Wycombe hospital. We strive to provide safe and compassionate care to all of our patients and it is good to read that your experience was a positive one from start to finish.

Our staff really welcome feedback and we will ensure your kind words are passed on to the team.

Kind regards

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