"Emergency Surgery at Mid Staffs: I literally owe them my life"

About: Stafford Hospital / General surgery

(as the patient),

After suffering severe abdominal pain, the NHS Direct service booked me in to the out of hours GP clinic. From there I was swiftly transferred to the Surgical Assessment Unit. Despite it being a Sunday afternoon, I had several tests and examination and was diagnosed with a blocked digestive system. The following morning I went into surgery and the surgical team rectified an abscess on my small bowel. I then recuperated at Stafford Hospital until Friday when I was discharged. I cannot praise highly enough the professionalism and care of everybody who took care of me in the hospital. I literally owe them my life.

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Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "Old Porter"

Thank you for taking the time to provide us with this lovely feedback. I am delighted that you received such a high standard of care and that your operation was a success. I hope you are now well on the way to recovery and starting to feel much better in yourself.

Kind Regards

Angela Grocott

Head of Patient Experience

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