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outpatient visit - 27th February

Story from nhs.uk

"outpatient visit - 27th February"

About: Princess Alexandra Hospital (Harlow)

The ambulance driver who took me to the old Walk in Ctre Outpatientd and home again - very helpful; caring; cheerful. The nurse who prepared me for my consultation was kind; efficient; and explained well - also carried out the "end of visit" stuff efficiently - ensured I had specimen container - ensured I was ok for waiting for transport and ordered that. The consultant was easy to consult, explained results, and poss diagnosis, and what he wanted me to do by way of tests and what to do once I had completed them. I was able to feel confident in him. Heather Riches

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Responses

Response from Shahid Sardar, Head of Patient Engagement, Patient Safety and Quality, The Princess Alexandra Hospital NHS Trust 10 years ago
Shahid Sardar
Head of Patient Engagement, Patient Safety and Quality,
The Princess Alexandra Hospital NHS Trust

give patients a voice

Submitted on 17/03/2014 at 20:51
Published on Care Opinion at 22:15

Dear Ms Riches,

Thank you so much for taking the time to leave such a positive comment. It is particularly positive to read about such a range of different elements of your visit which went well.

Thank you for taking the time to leave a comment. Please do always remember that if ever in future you require any assistance you can call the patient experience team on 01279 827084.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Princess Alexandra Hospital 10 years ago
Princess Alexandra Hospital

Submitted on 18/03/2014 at 10:51
Published on nhs.uk on 19/03/2014 at 03:00

Dear Ms Riches, Thank you so much for taking the time to leave such a positive comment. It is particularly positive to read about such a range of different elements of your visit which went well. Thank you and please do remember that if ever in future you require any assistance you can call the Patient Experience Team on 01279 827084.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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