"A patient with complex needs"

About: York Teaching Hospital NHS Foundation Trust

(as a staff member),

I was approached to meet with a 'difficult patient', in fact I met a person who really needed help to get through an incredibly scary experience, I found it very rewarding to help achieve something she could cope with.

I pledge to try to help other staff view ' difficult situations' as a challenge with positive aspects for all involved.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Updates, changes and questions related to this story