"Staff were highly professional but with a reassuringly friendly manner"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Cardiology

(as the patient),

From seeing my GP (Dr Bandak) to my hospital visit was just 13 days, which was a very good, quick service.

At the hospital the consultant nurse in cardio-respiratory department and the nurses/technical personnel doing the ECG/treadmill test were highly professional but with a reassuringly friendly manner. I thank them all.

Whereas I do no look forward to an angiogram, being performed soon, I am sure I shall be in the best possible hands at the PRH cardio department.

Many thanks.

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Response from The Princess Royal Hospital

Dear Dozer457 It is wonderful to hear that you were so pleased with the care and attention you received from the cardio-respiratory team at the Princess Royal Hospital. I was there myself yesterday so missed out on the opportunity to share your kind words with them, but you have given me (or one of my executive colleagues) a very good reason to visit again soon so share this with them. Please accept my very best wishes for your angiogram - and I am really pleased that your experience so far makes you feel that you will be in the best possible hands. Thanks so much for sharing this. Adrian Osborne Communications Director The Shrewsbury and Telford Hospital NHS Trust

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