"Receptionist let down the hospital"

Firstly I would like to say the doctor that I saw was both understanding and very quick and efficient with his diagnosis so I cannot fault the care I received from him. Unfortunately the lady who was at reception tainted my views on the hospital some what, she was shockingly and unnecessarily rude to me as soon as we started talking, her manner was foul and I can safely say she was the rudest receptionist I have ever come across! As she couldn't even manage to be pleasant I would recommend retirement rather than carrying on in a job she clearly doesn't enjoy, she really is the last person you want to be greeted by when you're feeling unwell!