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excellent service

Story from nhs.uk

"excellent service"

About: Leicester Royal Infirmary

My first visit today, very friendly reception lady and very compassionate and kind Professor. I was very scared but he put me at ease. Thank you to all concerned and only had to wait 25 minutes to see him. Only downside was I had to wait 13 weeks to get to see someone, realise its a busy department but when your scared and in pain its a long long time.

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 03/03/2014 at 17:05
Published on nhs.uk on 04/03/2014 at 03:00

Dear Lorraine, Thank you for your comments, its great to know that our staff treated you with care, compassion and understanding which in turn, put you at ease for your appointment. We are very sorry about the waiting time for an appointment, the service is continually working with the Clinical Commissioning Groups and GPS to reduce this. Best wishes Communications Team Leicester's Hospitals

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