"Excellent treatment for cataract removal"

About: Telford referral and quality service (TRAQS)

(as the patient),

New Cross Hospital.

Cataract removal. Excellent treatment. All so quick and on the whole trouble free.

I would have liked a little explanation to what was happening whilst in the operation theatre, but only because I like to know what is happening and why to the only body I have.

But the results two days later seem excellent.

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Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to New Cross Hospital (The Royal Wolverhampton NHS Trust) and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the hospital concerned.

PALS New Cross - 01902 695362

Thank you again for taking the time to respond.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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