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"Each time the service has been excellent"

About: Croydon University Hospital / Accident and emergency Harmoni / NHS 111 London Ambulance Service NHS Trust

(as the patient),

I suffer from angina and two weeks ago I had really bad chest pains whilst I was out. Someone called for an ambulance and the paramedics arrived in no time at all. They examined me and decided I needed to go to hospital for more tests. I was taken to the Mayday University Hospital.

At the hospital they did a lot of blood tests whilst I was in A&E and then some more when they transferred me to a side ward – these tests were all clear and I was discharged. My daughter collected me from hospital.

In recent times I’ve used the 111 service 2 or 3 times, each time it has been excellent. The paramedics are very friendly, very quick and have treated me very nicely.

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Responses

Response from Harmoni 10 years ago
Submitted on 28/02/2014 at 16:39
Published on Care Opinion at 17:06


Thank you for taking the time to provide us with feedback. We are pleased that on the couple of occasions that you have used NHS 111 you have had a positive experience.

We hope you are now feeling better,

Service Manager, NHS 111 London Service, Harmoni

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