"Overall a reassuring and helpful experience"

About: Telford referral and quality service (TRAQS)

(as the patient),

Appointment at out-patients, Shewsbury Hospital. Referral from optician from doctor.

Quick appointment dealt with efficiently and in a friendly manner. Given time to ask questions.

Overall a reassuring and helpful experience.

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Response from Chloe Jones, TRAQS Patient Advisor, Telford and Wrekin CCG

Dear 'Built382'

Thank you for sharing your comments. We are very pleased to hear that your referral was arranged in an efficient manner.

We wish you all the best with your future treatment.

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