"Radiologist was wonderful"

About: Heartlands Hospital

(as the patient),

I have two procedures done by Theresa. I was feeling nervous she was wonderful and made the experience so much easier. I would not feel so nervous if I had to go back to Theresa again.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Esma

Thank you for taking the time and trouble to write about your experience at Heartlands Hospital in the Radiology department.

I have passed your kind feedback to the Operations Manager for Radiology, who will forward it onto Theresa who I know will be thrilled to receive your compliment.

Best wishes


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Esme (the patient)

Hi I'm so glad that you have responded to my e-mail.The only thing is Theresa was at Good Hope hospital not Heartlands.Hope Theresa gets to know.Esme.

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