"care of elderly mother"

About: East Surrey Hospital

the care provided on newdigate ward was excellent. The kindness and dignity shown to my mother by all staff was exceptional.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from East Surrey Hospital

Thank you for taking your time to comment on the care your mother received during her time on Newdigate Ward. I am pleased to read that she was shown dignity and kindness by our staff and will make sure that your comments are passed on to the team. Kind Regards, Bethan Digital Communications Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust

picture of Ben Mearns

Thank you very much for your kind words. I am very glad that our team did so well and I will pass your message on to them. It really is kind of you to think of us and post this feedback. It really does make a difference to the team.

Many thanks

Dr Ben Mearns

Clinical Lead for Acute & Elderly Medicine

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story