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Thorough checking and care

Story from nhs.uk

"Thorough checking and care"

About: Epsom Hospital

My 90 year mother has been admitted twice to Epsom A and E and both times the thoroughness of the checking and monitoring was excellent. A really good young doctor the first time and the second time from a nurse ( care of the elderly in the hospital) ensured that she went from A and E to another hospital for some rehab rather than discharging her. Communication was very effective and the hospital should be proud of how well my mother has been treated.

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Responses

Response from Epsom Hospital 10 years ago
Epsom Hospital

Submitted on 14/03/2014 at 12:00
Published on nhs.uk on 15/03/2014 at 03:00

Thank you so much for your feedback and for rating us with five stars. We are pleased your mother received such a high standard of care and that communication was clear. We are indeed proud of our staff and their excellent care and compassion and we shall pass your comment on to them. Joint Medical Director, Dr James Marsh

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