"scanning appointment"

About: Chelsea & Westminster Hospital

I came to book an appointment they told they can booked me only after more than a month. I tried to explain her I can not wait for so long. Manager was unhelpful. Was raising her voice and saying that I can't get an appointment earlier. She is not prepared that patience would ask her: "but why so long?". She become angry with me. So, I really felt mistreated at a hospital. they are not qualified to deal with patience. And I walked out of the hospital without any appointment. I would never recommend this hospital.

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Response from Chelsea & Westminster Hospital

Hello, We are sorry to hear about your experience. If you wish for the hospital to investigate your complaint, please contact the Patient Advice and Liaison Office at pals@chelwest.nhs.uk with your details. Kind regards, Patient Advice and Liaison Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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