When I took a patient with a serious head and face injury to this hospital, the treatment was excellent, but the car park ticket machine was covered, and there were no instructions regarding the means to pay - subsequently I received a parking charge notice, which I have no intention of paying, as ParkingEye was negligent by covering the machine and giving no further instructions. Under the freedom of information act, I will ask the Samuel Johnson Community hospital what penalties they impose on their contractors for negligence of their duty to provide clear alternative instructions. However, was the car park legal? Was patient confidentiality compromised by photographing vehicles in and out of hospital premises? Should a patient be able to attend a hospital without a 3rd party being able to access (through the car registration) a name, address, and postcode which contravenes the Confidentiality- NHS Code of Practice, Nov 2003? This is not the same a shopping trip - patients go to hospitals for many reasons, and some person in an office seeing that someone they possible know has visited a hospital, may divulge this information to the patients family or friends, when the patients does not want this to happen.
"Car parking"
About: Samuel Johnson Community Hospital Samuel Johnson Community Hospital Lichfield WS13 6EF
Posted via nhs.uk
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