"Fantastic care and treatment with two exceptions"

About: Norfolk & Norwich University Hospital

Just the best clinical care received from all staff at a particularly frightening time for me. One of the Doctors was just amazing and I felt really cared for and I mattered as an individual. However whilst staying in the hospital on the wards I could hear everything being said to those in our 6 bedded unit. The other issue is there are not enough medical/nursing staff, it does not seem right that people should be totally exhausted at the end of a days work, too much for too few people to do.

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Response from Norfolk & Norwich University Hospital

Thank you for spending the time to share your comments about your experience. I am pleased that you had good care from our staff. I have forwarded your comments about staffing levels and over hearing conversations on bays on the ward to our Director of Nursing for her attention.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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