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Care Opinion

Eye surgery

Story from nhs.uk

"Eye surgery"

About: Royal Bournemouth General Hospital

Recently had surgery under general anesthetic for detached retina and a one night stay on the wards. Impressive. Approachable and friendly surgeon. Reassuring operation room staff. Kind, chatty nurses who made you feel comfortable and safe. Good food and as many cups of tea as we wanted. Ward was very clean.Nothing was too much. Thank you so much.

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Responses

Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 10 years ago
Sue Mellor
Patient Experience Lead,
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 21/02/2014 at 10:38
Published on Care Opinion at 10:52

Dear Anonymous

I am delighted to hear that you had such a positive experience when you had eye surgery recently and thank you for taking the time to provide us with your feedback. We welcome all the feedback we receive both positive and negative as we use this to inform and improve the services we provide. It is most encouraging to know that you have found our staff to be approachable, friendly and kind. I will make sure department staff are made aware of your kind words.

Regards

Sue Mellor

Head of Patient Experience

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