"Rude Staff"

About: City Hospital (Birmingham)

I went to the main reception to ask to speak to someone regarding volunteering as I tried phoning the number that was stating on the website and no luck . the recepionist said phone that number I said I have and it's dead so she said apply online and I said i can't as there is no application on the site so she said go and ask someone else and stop wasting my time! rude person who need to learn to treat people with respect

Story from NHS Choices

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Response from City Hospital

I'm sorry to hear about your experience. This is not the kind of service we aim to provide in any aspect of our Trust. We hope this experience has not put you off and appreciate that you want to volunteer with us. Please contact Linda Dent on linda.dent@nhs.net and she will help you with volunteering. Toby Lewis, Chief Executive

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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