"A & E and Ward 23"

About: Good Hope Hospital

I would like to express my sincere thanks to the staff on A & E and ward 23, I bought my husband to a& e after him complaining of feeling very dizzy and tingling lips. He was promptly treated and after having an ECG, they wanted to do more tests, He was then sent for an xray and admitted onto ward 23 while we awaited his blood results back. The staff on Ward 23 were very helpful, professional and friendly. The ward sister after looking at my husbands ECG, was not happy for him to come home and wanted him to see the consultant the next day (Sunday). To cut a long story short further tests were carried out and even though my husband had no symptoms of Heart trouble and has not suffered an heart attack in the past, it turns out he is in need of a triple Heart Bypass. Not the best outcome but if it wasn't for Good hope and their extensive tests he would be a ticking bomb. Thank you again for your excellent service and the care my Husband received.

Story from NHS Choices

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Anonymous

Thank you for taking the time and trouble to write in your feedback regarding your husband's care at Good Hope Hospital. I have forward your positive feedback to the Operations Manager and Senior Sister on ward 23 who I know will be thrilled to receive your feedback.

Best wishes and I hope your husband's surgery goes well.

Kind regards


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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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